Evidence Readiness
- ACCOUNT1–3→
- VERIFY4–7→
- DEFEND8–9
- Question
- Which Company XYZ decisions are ready for review, verification, or external response?
- Answer
- LoanCore lending decisions are substantially ready; several other families remain partial because authority, policy, context, or outcome evidence is missing.
- Output
- A prioritized work queue for closing evidence gaps before they become audit, release, or dispute blockers.
Prioritized work queue — close these before they block audit, release, or dispute
Ranked opportunities to close evidence gaps, drawn from the same family readiness data shown on the Decision Landscape.
- 01Repeated decisions lacking policy bindings
- 02Decisions using a model version without an approved Scenario suite
- 03High-impact decisions missing human-review evidence
- 04Increasing numbers of decisions that cannot be replayed
- 05A policy change not yet tested against historical decisions
- 06Repeated overrides suggesting a missing Scenario
- 07A cohort with insufficient evidence coverage
Evidence Readiness is not
Business severity, model performance, a verification result, a compliance determination, or a release approval. It measures only whether a decision has enough preserved evidence to be reviewed, verified, or defended when asked — nothing more.
Assurance Signals (planned, advisory)
Signals help prioritize where to inspect. They do not establish that a decision was wrong. Illustrative opportunities: Repeated decisions lacking policy bindings · Decisions using a model version without an approved Scenario suite · High-impact decisions missing human-review evidence · Increasing numbers of decisions that cannot be replayed · A policy change not yet tested against historical decisions · Repeated overrides suggesting a missing Scenario · A cohort with insufficient evidence coverage.
142 lending denials without a policy binding
Rule failure · A rigid deterministic gate denied a case the underlying model would have passed.
- cohort_size
- 142
- window
- last 90 days
- method
- Denials at 640–699 with DTI<30 and no delinquencies
- evidence_coverage
- 86%
- suggested_action
- Preserve evidence for the next occurrence
- supporting_evidence
- cassette sha256:9f2c…a17b
- limitations
- Excludes decisions missing bureau pull; advisory only.
96 auto-determinations missing human-review evidence
Rule failure · A rigid deterministic gate denied a case the underlying model would have passed.
- cohort_size
- 96
- window
- last 30 days
- method
- Auto-denials where high_risk_note=true and no clinician touch
- evidence_coverage
- 72%
- suggested_action
- Preserve evidence for the next occurrence
- supporting_evidence
- cassette sha256:6b41…c02e
- limitations
- Does not include appeals data; advisory only.
37 policy statements with no retrieval binding
Model hallucination · The LLM produced a policy statement with zero retrieved supporting documents.
- cohort_size
- 37
- window
- last 60 days
- method
- Bot responses containing policy claims with 0 retrieved documents
- evidence_coverage
- 64%
- suggested_action
- Preserve evidence for the next occurrence
- supporting_evidence
- cassette sha256:d81a…4471
- limitations
- Detection limited to responses with structured retrieval logs.
218 conversations with escalation asks and no agent join
Classifier gap · An intent classifier used keyword-only matching and missed vernacular escalation phrasing.
- cohort_size
- 218
- window
- last 30 days
- method
- Conversations with ≥2 handoff phrases and no agent join event
- evidence_coverage
- 58%
- suggested_action
- Preserve evidence for the next occurrence
- supporting_evidence
- cassette sha256:2a70…9c33
- limitations
- Advisory; no CSAT causality established.
54 screening rejections weighted by an age-proxy feature
Biased feature · A proxy feature (age via graduation year) dominated the screening score.
- cohort_size
- 54
- window
- last 90 days
- method
- Screen scores where grad_year features contributed >30% of decision weight
- evidence_coverage
- 31%
- suggested_action
- Preserve evidence for the next occurrence
- supporting_evidence
- cassette sha256:c14e…f0b8
- limitations
- Source not fully connected — coverage partial; advisory only.