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Personas

Who Notary is built for — and why they cannot solve this with the tools they already have.

Priya Ramanathan

All decisions

Chief Compliance Officer

Priya Ramanathan

scope · All decisions

Fair Lending Lead

Marcus Bell

scope · Lending

Clinical Compliance / UM

Dr. Elena Voss

scope · Prior Auth

VP Customer Experience

Jordan Ochoa

scope · Support & CX

HR Compliance Counsel

Sasha Kim

scope · Hiring

General Counsel

David Werner

scope · All decisions

Who

Chief Product Officer or Head of AI at a company selling AI into regulated enterprises.

Job to be done

Deals in banking, healthcare, insurance, and legal are stalling in procurement. Customers demand decision-level evidence to accept liability; current tools give dashboards and 'explanations' that don't reproduce a decision or verify a fix.

Notary's answer

The Wedge: one reproduced failure, one verified fix, one signed certificate the enterprise buyer can carry into their GRC platform.

'Our customer's Chief Risk Officer says they cannot close until they can defend a specific model decision. Their audit team asked us for a reproducible transcript. We have logs — we don't have proof.'

Who

The CCO, CRO, or GC of the enterprise running the vendor's AI in production.

Job to be done

Under EU AI Act, SEC, OCC, and state DFS guidance, the deployer must produce per-decision logs and demonstrate remediation. When a specific customer or regulator challenges a decision, 'documented process' is no longer enough.

Notary's answer

Certificate they hand to their existing GRC platform + framework mapping into EU AI Act, NIST RMF, SEC, OCC.

'A regulator will ask what this specific decision saw and what we changed after we found the issue. Attestation letters don't answer that question.'

Who

Fair Lending Lead, Clinical Compliance, HR Compliance Counsel, VP CX — the domain owner accountable when their AI misfires.

Job to be done

Signals arrive with no authority. Similarity scores and anomaly clusters demand judgement but never give it. Reviewers need a single, defensible workflow: read evidence, record disposition, expect that only their approval promotes advisory → proof.

Notary's answer

Review page with append-only rationale, fail-closed bridge, and one-click issuance of the certificate carrying their disposition.

'I don't need another dashboard telling me which decisions are anomalous. I need a place where my approval is the record.'

Who

Underwriters and product leads at Munich Re / Zurich / AIG / Chubb pricing AI liability policies.

Job to be done

As of 2026, insurers make AI coverage conditional on verifiable decision-quality evidence. They need a portable, tamper-evident evidence format they can consume without accessing the customer's platform.

Notary's answer

The Decision Evidence Protocol (DEP) and asymmetric-signed Proof of Mitigation certificates become the underwriting format.

'When there is one signed format that our underwriters can verify offline, we can price this. Until then, we exclude.'

Who

The lawyer who has to defend the specific decision in a hearing, arbitration, or court.

Job to be done

Overclaims destroy credibility on cross-examination. Vague explanations do not survive a litigator asking 'reproduce this decision.'

Notary's answer

The explicit Sealing Boundary Disclosure and Scope-of-Claim section on every certificate.

'I want narrow claims I can defend. Reproduced. Fix applied. Sealing prevents tampering after capture. That's the sentence.'